Let’s Talk About
Your Needs
Have a question, need assistance, or want to discuss your project? Our team is ready to provide clear answers and reliable support — every step of the way.
Contact Details
Reach out to us through any of these channels
Customer Support Email
support@splayd.com
Response within 2 hours
Phone Number
+1 (800) 775-2934
Monday – Saturday 9:00 AM – 7:00 PM
Business Hours
Monday – Saturday
9:00 AM – 7:00 PM EST
Address
Splayd Headquarters
San Francisco, California 94105
Send Us a Message
Have a question or need assistance? Fill out the form below and our support team will get back to you as soon as possible.
Need Help With an Order?
For faster support, please include your order number when contacting us. Our team can assist you with:
Order tracking
Track your order status and delivery updates
- Check your order confirmation email
- Use the tracking link provided
- Contact us if tracking isn't updating
Returns & exchanges
Easy return process within 30 days
Payment issues
Billing and payment help
Product information
Product details, specifications, and care
Size & fit guidance
Find your perfect fit with our guides
Shipping questions
Delivery times, costs, and policies
Shipping & Returns
Fast, reliable delivery and easy returns — shopping with confidence made simple.
Fast & Reliable Delivery
Nationwide shipping in 2-4 business days
Easy Return & Exchange Policy
30-day hassle-free returns
Clear Shipping Timelines
Know exactly when your order will arrive
Our Support Promise
We value every customer and aim to provide friendly, clear, and timely support. Your satisfaction is our priority, and we're always happy to help.
Customer-Centric
Your satisfaction is our top priority
Timely Support
Quick responses and efficient solutions
Clear Communication
Friendly, understandable assistance
Reliable Service
Consistent, dependable support
Quality Assistance
Expert help from trained professionals
Community Focus
Building trust through every interaction
"The support team went above and beyond to help me with my return. Their response was quick, friendly, and they solved my issue perfectly. Truly exceptional customer service!"
Looking for Quick Answers?
You may find what you're looking for in our Frequently Asked Questions section.
Popular Questions
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